HealthcareGPS - Transforming healthcare navigation with precision AI

Brokers deliver exceptional, personalized client care while streamlining their workflow for maximum efficiency.

MedicareCopilot and Connecture partnership logo

HealthcareGPS® and ConnectureDRX Join Forces to Transform Medicare Distribution

Two Platforms. One Powerhouse. One Mission: Make You Unstoppable.

HealthcareGPS® and ConnectureDRX have joined forces to bring you MedicareCopilot™ - an AI-enabled concierge platform built specifically to support how Medicare agents actually work.

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HealthcareGPS® Transforms Healthcare Navigation & Literacy with Precision AI

In today's dynamic healthcare environment, HealthcareGPS empowers stakeholders at every level to achieve more.

HealthcareGPS®: Developers of AI-Powered Healthcare Navigation Platforms

HealthcareGPS® builds AI-powered platforms that help Medicare brokers enroll clients faster, help healthcare organizations communicate clearly with patients, and help employers guide workers through benefits decisions. Our products — MedicareCopilot™, HealthLiteracyCopilot™, and BenefitsCopilot™ — are used by brokers, health plans, pharma companies, and employers across the United States.

Key Challenges

Solving Healthcare Navigation's Biggest Challenges

Medicare brokers and agents face constant pressure to stay compliant, compare plans accurately, and deliver year-round service without losing time to manual admin work.
For Producers

For Medicare Brokers and Agents

  • Winning new clients and retaining existing clients in a competitive market
  • Managing HIPAA and CMS requirements while finding best-fit plans and onboarding clients
  • Delivering year-round client support

MedicareCopilot helps you navigate these challenges with faster workflows, clearer plan comparisons, and better client follow-through - while keeping you in control of every recommendation.

medicarecopilot.ai

For Payers

  • High cost of acquisition and retention due to low member satisfaction
  • Training in-house sales agents to be compliant with CMS regulation
  • Outdated technology, time, and costs hinder development of advanced consumer engagement platforms.

MedicareCopilot's white-label consumer platform and HealthLiteracyCopilot help payers improve member engagement and reduce CMS compliance risk.

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For Payers
For Consumers

For Consumers

  • Identifying and selecting the right healthcare plan from a maze of options
  • Difficulty understanding benefits and costs
  • Concerns around managing and affording healthcare expenses, lack of transparency

MedicareCopilot's direct-to-consumer site gives beneficiaries guided plan selection and AI-powered benefits Q&A.

medicarecopilot.ai

For Consultants and HR Staff

  • Intensive time requirements for explaining plans and benefits during open enrollment
  • Year-round benefit administration and support for benefit and claims questions
  • Typical employee dissatisfaction of benefits, driven by lack of transparency

BenefitsCopilot and HealthLiteracyCopilot are designed to address these open enrollment and year-round support challenges.

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For Consultants and HR Staff

Our Products

AI-Powered Healthcare Navigation

MedicareCopilot Connecture partnership logo

Now Available. Transform the way you do business

MedicareCopilot™ is an AI-powered platform built specifically for Medicare brokers and independent agents. It acts as a concierge within your workflow by bringing your client management, AI-driven plan comparison, enrollment, commission tracking, marketing automation, and CMS compliance into one system - while keeping you at the center of every recommendation and decision. Carrier-neutral. HIPAA compliant and SOC 2 certified.

AI-Powered Plan Analysis

Using advanced natural language processing, MedicareCopilot™ deeply analyses all plan details from benefit coverage documents to identify best-fit plans and explain each option's true strengths, limitations, and nuances.

Personalized Plan Scoring and Ranking

MedicareCopilot scores available plans against 12 priority factors, weighted on a five-point scale, for each client's conditions, needs, and cost preferences - delivering a scored, unbiased shortlist of best-fit recommended plans for agent review and final guidance.

Consultative Client Discussions

For each recommendation, MedicareCopilot surfaces key plan advantages, considerations, and rationale – streamlining conversations and ensuring clients understand why each option is being proposed.

Year-Round Support

MedicareCopilot includes AI-powered Chat for quick, clinically reviewed, coverage Q&A, plus a Client Portal with centralized plan details, claims guidance, and cost explanation.

Direct to Consumer Sites Available

Agency, agent and payer branded consumer-facing websites assist in lead-generation and self-service sales, available to FMOs, Agencies, Brokers and Payers.

Cutting-Edge Technology

  • Multi-Channel Communication Management: Seamlessly handle calls, video chat, emails, and text messages in one platform.
  • AI-Generated Transcripts and Analysis: Get instant transcripts and AI-powered insights from every client interaction - we even map transcript data to appropriate fields in the CRM.
  • Compliance Feedback and Coaching: Receive real-time AI feedback to ensure CMS-compliant communications and improve your approach.

Additional Features and Capabilities

  • Data security (SOC 2 and HIPAA Certified)
  • Integrated lead generation system
  • Outbound marketing campaign platform
  • Digital eFax application submissions
  • Digital Permission to Contact and Scope of Appointment
  • Digital Needs Assessment
  • Robust custom reporting tools
  • Client and prospect data upload
  • Onboard and train new brokers
  • Complete CMS star ratings

For a free demonstration

For more information and pricing

AICPA complianceHIPAA complianceVanta compliance
HealthLiteracyCopilot™

Now Available. Helps create plain language, clear communications with speed and scalability

HealthLiteracyCopilot™ is an AI-powered health literacy platform for healthcare organizations. Built in partnership with the Institute for Healthcare Advancement (IHA), it helps pharma companies, health systems, payers, and public health agencies create, assess, revise, and translate patient-facing content that meets PLATO™, N-PLAT™, and PEMAT plain language standards — at enterprise scale.

Key Benefits

  • Accelerate content creation and approval processes
  • Enhance patient engagement and health outcomes
  • Mitigate compliance risks
  • Optimize resource allocation in healthcare communications
  • Empower non-expert staff to create expert-level health content

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BenefitsCopilot™

BenefitsCopilot™ — AI-Powered Employee Benefits Navigation & ACA Enrollment

BenefitsCopilot™ is an AI-powered employee benefits navigation platform for HR teams, benefits consultants, and employers. It guides employees through health plan selection during open enrollment, answers benefits questions year-round through an AI chat assistant, and supports ACA marketplace enrollment — reducing HR support burden and improving employee satisfaction with their benefits.

AI Plan Comparison

BenefitsCopilot analyzes employer-sponsored health plan documents using AI to surface plain-language comparisons of coverage, out-of-pocket costs, and network differences — helping employees choose confidently during open enrollment.

Personalized Plan Matching

Employees answer a short health and financial profile, and BenefitsCopilot scores available plans against their specific needs — surfacing a ranked shortlist with clear explanations of why each plan fits.

Year-Round Benefits Q&A

An always-on AI chat assistant answers employee benefits questions throughout the year — reducing HR helpdesk volume and improving employee satisfaction with their benefits.

ACA Exchange Enrollment

For employers offering ACA marketplace options, BenefitsCopilot guides employees through plan selection and supports self-enrollment — reducing the need for manual broker assistance.

HR Admin Dashboard

HR teams get a central dashboard to track enrollment progress, identify employees who haven't enrolled, and manage benefits communications — all from one interface.

Business and Consumer Outcomes

Year-round Benefits and Health Navigation Support

For Brokers, Agents, and Payers

For Medicare Brokers and Agents

Serve Clients Better, Grow with Confidence

Stay efficient across quoting, compliance, and follow-up while delivering personalized guidance your clients can trust.
  • AI-supported access to beneficiary data, plan documents, needs notes, and conversation history for faster prep
  • Help clients complete pre-meeting research so your calls can focus on final decisions
  • Cut acquisition costs by up to 50%
  • Double enrollment conversion rates
  • Increase client satisfaction and retention
  • Scale rapidly with minimal resources
For Consumers

For Consumers

Empower Healthcare Choices

Direct-to-consumer MedicareCopilot website enhances health literacy, identifies best-fit plan options, and supports navigating the healthcare system.
  • Personalized plan selection guidance based on consumer needs, with pros and cons from the plan documents to explain each of the recommended plans.
  • AI-powered chat offers a conversational experience, resulting in tailored responses and insights before speaking with an agent.
  • Self-enroll with confidence and ease

Increase Productivity and Increase Revenue

Save Time - Sell More

HealthcareGPS gives Medicare agents practical, day-to-day support for plan research, client education, and year-round service. By reducing manual tasks and keeping information organized, teams can spend more time on client conversations and business growth.

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